A CAPTCHA is a valid obstacle that will block automated traffic in some cases, but CAPTCHA solutions can create confusion and friction among users with some textual and numerical CAPTCHAs demanding upper and lower-case answers, while some don’t care. While the gamification of cybersecurity does have a certain appeal, and CAPTCHAs do work for a simple bot, it’s still an unnecessary resistance when all your customers want to do is open an account on your website to make a purchase.ĬAPTCHAs are a popular (if somewhat misguided) tactic for mitigating bad bot activity. ![]() The first lesson on the first day of UI school is that users want the path of least resistance. Users want less friction, and a good bot detection and mitigation solution will do the job MUCH better. We know you’re busy, so the answer is “No”.
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